Frequently Asked Questions
I chose farm pick up , where is your farm located?
Our farm is in a small town, Northeast of the Twin cities, in Osceola, WI. Please see your confirmation email for our exact address.
When can I pick up my order?
Our current farm pick up hours are, Saturday's, 10:00am until Noon.
Can I get a tour when I come for farm pick up?
We do not offer tours at the farm currently.
Where do you ship your meat?
We have 3 shipping zones, that encompass the Continental US! We offer our Local Delivery to the Twin Cities Metro , discounted shipping rates to our region, and nation wide shipping.
What area's do you offer Local Delivery to?
Please follow the link to be directed to a list of our Zip Code coverage.
What is the difference between your local delivery and local shipping?
Local Delivery is a new delivery option we've made available for our local customers. We use our own delivery van, trusted driver, and deliver straight to your door!
Local Shipping is an option we are happy to utilize. This option delivers shipments using outside companies to bring our treats to you.
Why is there a delay for my order?
We don’t want to rush our proprietary dry-age protocol and send inferior product. We also have Covid-19 safety regulations to work within to keep our employees safe. We don’t want to be another shutdown statistic like the large packing plants dominating the news.
Rest assured, our livestock supply is full. We have plenty of critters. Any delay in fulfillment of your order is tied to our process and safety regulations, not a food shortage. And we’re urgently working to fill orders.
We cannot thank you enough for your support during this time. We value each and every order.
What stores can I find your meat in?
Please see our retailer's page for a full list!
What is a CSA Box?
Community-supported agriculture is a system that connects the producer and consumers within the food system more closely by allowing the consumer to subscribe to the harvest of a certain farm or group of farms.
What is your CSA Box?
Our CSA serves as our best way to connect with our community. Currently, it is only available for farm pick up! We start with a base of 10 lbs ground beef or pork. We then complete the box with the best selection of beef, pork, lamb, or specialty items we have on hand.
Are you really out of stock?
When a product is listed 'out of stock', we do not physically have the product cut, packaged and available for sale at that time. We have a rotating stock, and hope to fill all cuts as soon as possible! We do offer an alert email notification option. This option will send you a notification as soon as we add even one piece to inventory. It's the fastest way for us to let you know when your favorites are back!
When will my order be ready?
We strive to have all orders completed 7-10 days after order placement. Ofcourse, custom orders (quarters, halves and whole animals) can take longer. Depending on a number of variables, we ask 2 to 8 weeks for completion.
How can I contact you?
Please contact us at firstname.lastname@example.org. We check it throughout the day, but please keep in mind, we do not answer emails on weekends.